Complaints

If you should have any complaints about the advice you receive or a product you have bought please write or call: The Compliance Director, Abacus Associates Financial Services Ltd, The Lypiatts, 15 Lansdown Road, Cheltenham, GL50 2JA Telephone number 01242 420011. The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk

Contact Us

If you have any questions about the procedures on how to make a complaint, please complete the form below and we will respond as soon as possible.  

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01242 420011

Cheltenham Office

Abacus Associates Financial Services Ltd

The Lypiatts, 15 Lansdown Road, Cheltenham, GL50 2JA

Abacus Associates Financial Services Limited is authorised and regulated by the Financial Conduct Authority. FCA Registration No: 230342. Abacus Associates Financial Services Limited is a wholly owned subsidiary of Tavistock Investments Plc

Registered in England Registered O­ffice: 1 Bracknell Beeches, Old Bracknell Lane, Bracknell  RG12 7BW, Company Number 05709133

Will writing is not regulated by the Financial Conduct Authority

Your home may be repossessed if you do not keep up repayments on a mortgage

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